FAQ
We have tried to outline most of the frequently asked questions by our previous clients so it might be of a quick way to resolve your doubts rather that sending us tens of emails and asking the same common questions clients and new visitor to our website ask all the times.
Shipping
Once you have placed your order successfully and wants to modify it, please reach out to our customer service team for quick respond or give us a call as son as you can.
If your order is received and you are notified by email then you can simply reply to that same email to change your delivery address or contact our support team
Yes we offer same day delivery for most US states for a minimum extra fee of $10 and for locations out of the United States, please contact our support team with your location so we know if your location is closed to any of our warehouses so we can deliver your order same day.
Payment
We accept payment for orders through CashApp, PayPal and Bitcoin only for now maybe with time we will definitely add more payment methods to help facilitate and make ordering weed online easy for everyone.
Delivery charges will be include to the total in your cart depending on the location your a ordering from.
To keep our clients data safe we are using a safe payment method. where all your data is kept private by the client and not giving out to any one else
Returns
Yes this is most certainly true, airmail and UPS cost the same to all locations and you will not be charged extra at checkout, if you choose airmail your order will still be tracked.
If you have chosen a tracked and insured shipping option, your order will be reshipped if it has not arrived three weeks after shipping, unless it has any unexpected issues. Your order will not be reshipped so you have to wait so we resolve the issues and delivery your package.
If you have not received a confirmation email then please check your spam box. If you still have not received it then it may not go out until your payment has been confirmed.